Mandatory information about my setup:
Have I read the related troubleshooter articles above before posting (which pages?)? No
Have I searched the tickets before posting? No
Have I read the documentation before posting (which pages?)? No
Joomla! version: 2,5,4
PHP version: 5.3.10
MySQL version: 5.1.61
Host: A dedicated server on Softlayer
Admin Tools version: 2.2.2
Description of my issue:
Hi Nicholas.
When I receive a "login failure" (on frontend) alert by e-mail, it shows the IP, username, and password used to do that.
But I'm using LoginByEmail extension, and it seems that AdminTools remove the @ from the username. Is that correct?
What I'm trying to know here is if the user is forgetting to insert @ at login, or if the login form is for some reason removing the @ as a cleanup proccess (me and several other users can login normally), or if AdminTools is removing the @ when sending the e-mail.
Here is a sample message:
I edited the password and IP out, and redacted e-mail (aaa = name 1, bbb = name 2, ccc = domain name), for security reasons:
=======================================================
Hello,
We would like to notify you that a security exception was detected on your site, NAME OF MY SITE, with the following details:
IP Address: XXX.XX.XX.XX (IP Lookup: http://ip-lookup.net/index.php?ip=XXX.XX.XX.XX)
Reason: Login failure (Username: aaaaaaaaa.bbbbbbcccccccccccccccc.com -- Password: XXXXXXXXXX)
If this kind of security exception repeats itself, please log in to your site's back-end and add this IP address to your Admin Tools's Web Application Firewall feature in order to completely block the misbehaving user.
Best regards,
The NAME OF MY SITE team
============================================================
If you see the username structure, is was supposed to have an @ between bbbbb and cccccc. I know this specific error because it is mine (testing user, forget password). And I know I put the @ there.
I don't need the @ (if you remove that for security), just need to know if the @ is being removed by AdminTools, because I need to help the users with any login troubles.
Thank's, and best regards.
Have I read the related troubleshooter articles above before posting (which pages?)? No
Have I searched the tickets before posting? No
Have I read the documentation before posting (which pages?)? No
Joomla! version: 2,5,4
PHP version: 5.3.10
MySQL version: 5.1.61
Host: A dedicated server on Softlayer
Admin Tools version: 2.2.2
Description of my issue:
Hi Nicholas.
When I receive a "login failure" (on frontend) alert by e-mail, it shows the IP, username, and password used to do that.
But I'm using LoginByEmail extension, and it seems that AdminTools remove the @ from the username. Is that correct?
What I'm trying to know here is if the user is forgetting to insert @ at login, or if the login form is for some reason removing the @ as a cleanup proccess (me and several other users can login normally), or if AdminTools is removing the @ when sending the e-mail.
Here is a sample message:
I edited the password and IP out, and redacted e-mail (aaa = name 1, bbb = name 2, ccc = domain name), for security reasons:
=======================================================
Hello,
We would like to notify you that a security exception was detected on your site, NAME OF MY SITE, with the following details:
IP Address: XXX.XX.XX.XX (IP Lookup: http://ip-lookup.net/index.php?ip=XXX.XX.XX.XX)
Reason: Login failure (Username: aaaaaaaaa.bbbbbbcccccccccccccccc.com -- Password: XXXXXXXXXX)
If this kind of security exception repeats itself, please log in to your site's back-end and add this IP address to your Admin Tools's Web Application Firewall feature in order to completely block the misbehaving user.
Best regards,
The NAME OF MY SITE team
============================================================
If you see the username structure, is was supposed to have an @ between bbbbb and cccccc. I know this specific error because it is mine (testing user, forget password). And I know I put the @ there.
I don't need the @ (if you remove that for security), just need to know if the @ is being removed by AdminTools, because I need to help the users with any login troubles.
Thank's, and best regards.
Jonathan Roza www.zott.com.br
