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Admin Tools

#11964 Admin Tools component page blank

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

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Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by nicholas on Friday, 13 April 2012 02:30 CDT

Thursday, 12 April 2012 16:09 CDT

user61934
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Y
Have I searched the tickets before posting? Y - did not find one that addressed this
Have I read the documentation before posting (which pages?)? Y
Joomla! version: 1.7.3
PHP version: 5.2.17
MySQL version: 5.1.56
Host: (optional, but it helps us help you)
Admin Tools version: 2.2.5

Description of my issue: Installed Admin Tools with no errors and was initially able to access Admin Tools. Went to Backup to configure it and went back to Admin Tools and it is a blank page - no admin tools options, no menu, completely blank. Only option is to use the back button. Tried disabling and re-enabling and tried reinstalling but no change. Tried to uninstall and a manual install as well. Under manage extensions if I enable system - admin tools plugin 2.2.5, pages within the admin console are blank. Disable it and admin console works as expected. Go to Admin tools under components menu and it is a blank page.
Thanks.

Friday, 13 April 2012 02:30 CDT

nicholas
Admin Tools 2.2.x will not run on Joomla! 1.7. Please follow the manual uninstallation instructions in our release announcement, under the "Installing / updating Admin Tools brought your site down" header. Then, please install Admin Tools 2.1.14.

At this point I must warn you that Joomla! 1.7 is considered insecure and can be hacked. Due to the nature of the vulnerability, Admin Tools can not protect you. Please upgrade to Joomla! 2.5 a.s.a.p.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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