Support

Admin Tools

#11963 Uninstall Issue

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by nicholas on Friday, 13 April 2012 02:28 CDT

Thursday, 12 April 2012 15:52 CDT

user33753
Hello,

I can't post a ticket at Akeeba Subscription so I'll post here.

I have installed Akeeba Subscription 2.11 at my site and now I can't uninstall it.
Everytime I try to uninstall I received this message:

Akeeba Subscriptions Uninstallation
We are sorry that you decided to uninstall Akeeba Subscriptions. Please let us know why by posting in the Pre-Sales area of our ticket system. We appreciate your feedback; it helps us develop better software!

Extension Status
Akeeba Subscriptions component Uninstalled
Module Client
mod_akeebasubs admin

BUT the component still there!!!
The only thing I can get is turn off (disable) the component.
Please how can I remove it at all?

Regards
Fernando

Friday, 13 April 2012 02:28 CDT

nicholas
This is a known issue. Please install the latest dev release and then try uninstalling. It will now work.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!