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Admin Tools

#11956 can't install even after Admin tools

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by nicholas on Thursday, 12 April 2012 02:22 CDT

user43789
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? yes
Have I searched the tickets before posting? yes
Have I read the documentation before posting (which pages?)? yes
Joomla! version: 1.7.3
PHP version: 5.2.17
MySQL version: 5.0.92-rs
Host: rackspace - Linux
Admin Tools version: 2.1.14

Description of my issue:
I installed the Admin tools because it was suggested as a helpful way of solving error messages. When trying to update Joomla I receive an -1 - An error has occurred. Copy failed.

Do you have any ideas?

nicholas
Akeeba Staff
Manager
This is a problem with permissions. You have to follow some of our component installation troubleshooting instructions. Open that page and follow the instructions under the following headers only:
  • Checking your temporary directory
  • Enable FTP


If that doesn't work, you will have to ask support at the official Joomla! Forum, as I can not support Joomla!'s core components. You can, however, use Admin Tools' Joomla! update feature (it's very stable; it's now included as the official Joomla! updater component since Joomla! 2.5.4). If that doesn't work, you can ask me for support and I will provide it.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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