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Admin Tools

#11955 can not add IPs to whitelist

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by nicholas on Friday, 13 April 2012 02:31 CDT

Wednesday, 11 April 2012 18:31 CDT

user6022
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: 2.5.4
PHP version: 5.2.9
MySQL version: 5.0.95-community
Host: Linux
Admin Tools version: 2.5.4

Description of my issue:
On previous verions of Admin Tools 2.5.2 when trying to login to joomla admin I was being AutoBanned. Despite having my IPs in the whitelist.

I uninstalled admin tools and reinstalled latest version. Now I can not add IPs to the white list at all. I get error

"403 - An error has occurred.

Access forbidden"

Thanks for your help.

Wednesday, 11 April 2012 18:36 CDT

user6022
I added IPs to the whitelist using phpMyAdmin. It appears to be ok but would like to know why can not add them using AdminTools console.

Thanks

Redmonds

Thursday, 12 April 2012 02:19 CDT

nicholas
Please re-download the installation package for Admin Tools Professional 2.2.5 and install it again on your site (without removing your old version). It should now solve the problem. Please note that re-downloading is important. During the first few hours of being released, I had accidentally put a broken package on-line. When I realised it, I did swap the package but it was a few hours later.

If that doesn't work, download the installation package for Admin Tools Professional 2.2.5, extract it locally and copy the contents of the fof directory into your site's libraries/fof directory. That will certainly work.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Thursday, 12 April 2012 17:53 CDT

user6022
Thanks Nicholas. All good now.

Friday, 13 April 2012 02:31 CDT

nicholas
You're welcome!

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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