Support

Admin Tools

#11952 403 Message on Blacklisting and Saving Super User Passwords

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

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Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by nicholas on Wednesday, 11 April 2012 11:04 CDT

user40753
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: (2.5.4)
PHP version: (5.3.10)
MySQL version: (5.1.56)
Host: (optional, but it helps us help you)
Admin Tools version: (unknown)

Description of my issue:
I upgraded to Admin Tools 2.2.5. There were two issues that I noticed. First, Admin Tools wouldn't let me save my IP addresses for the Blacklisting. When I tried, I got this message: 403 - An error has occurred. Access Forbidden.

Also, when I was trying to reset passwords on Super Users under User Manager, I also got the same 403 message. I had set "Disable editing backend users' properties" to "No" already.

Please advise.

JC

nicholas
Akeeba Staff
Manager
Please try re-downloading the Admin Tools 2.2.5 installation package and install it again on top of your existing installation.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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