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#11844 Admin tools link has disapperared from tool bar under extend

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by user60737 on Friday, 06 April 2012 05:24 CDT

Wednesday, 04 April 2012 18:44 CDT

user60737
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? No
Have I searched the tickets before posting? No
Have I read the documentation before posting (which pages?)? No
Joomla! version: (unknown)
PHP version: (unknown)
MySQL version: (unknown)
Host: (optional, but it helps us help you)
Admin Tools version: (unknown)

Description of my issue:
This is not the the only problem, after looking at all ways of problem solving,i need assistance please,
I cannot update joomla, then i could not update admin tools, checking with the server admin all was checked from there end including installing curl and allowing through port80,
I have permission problems with changing settings.
When updating in usermanager i get this
403 - An error has occurred.
Access Denied
Return to Control Panel
I did try removing the .htaccess admintoools file but it did not change, i then put it back.
I tried installing admin tools again and got this message
JFTP::login: Unable to login
Looks like User's credentials are no good...
Copy failed
JInstaller: :Install: Failed to copy file /hsphere/local/home/ervale/nathansquashtennis.com/tmp/install_4f7cd52789704/frontend/admintools.php to /hsphere/local/home/ervale/nathansquashtennis.com/components/com_admintools/admintools.php
Regards
Dave

Thursday, 05 April 2012 01:24 CDT

nicholas
Regarding the user edit, please follow these isntructions: https://www.akeebabackup.com/documentation/troubleshooter/atspecialusers.html

Regarding updating Admin Tools, please follow these isntructions: https://www.akeebabackup.com/documentation/troubleshooter/abinstallation.html

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Thursday, 05 April 2012 02:24 CDT

user60737
Hi Nicholas,
Thanks for that, i cannot see the admin tools link has disappeared how do i get it back.
Regards
Dave

Thursday, 05 April 2012 02:41 CDT

nicholas
Start by renaming a file. If on Joomla! 1.5, rename plugins/system/admintools.php to admintools.php.bak. If you are on J! 2.5 rename plugins/system/admintools/admintools.php to admintools.php.bak

Then follow the second set of instructions first. After that, follow the first set of instructions. And that should do the trick.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Thursday, 05 April 2012 02:53 CDT

user60737
My Extensions Manager is now giving a 500 - An error has occurred.

Thursday, 05 April 2012 02:54 CDT

nicholas
Try unpublishing the "System - System Restore Points" plugin. You will have to install Akeeba Backup again afterwards.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Thursday, 05 April 2012 03:36 CDT

user60737
Thanks i have Extensions Manager back, i have installed the Download ID
I am still getting this error when trying to install admin tools
JFTP::login: Unable to login
Looks like User's credentials are no good...
Copy failed
JInstaller: :Install: Failed to copy file /hsphere/local/home/ervale/nathansquashtennis.com/tmp/install_4f7d551ad821e/frontend/admintools.php to /hsphere/local/home/ervale/nathansquashtennis.com/components/com_admintools/admintools.php

What permissions do i have to have below is the dir permissions
administrator/components Unwritable
administrator/language Unwritable
administrator/language/en-GB Unwritable
administrator/language/overrides Unwritable
administrator/manifests/files Unwritable
administrator/manifests/libraries Unwritable
administrator/manifests/packages Unwritable
administrator/modules Unwritable
administrator/templates Unwritable
components Unwritable
images Unwritable
images/banners Unwritable
images/comprofiler Unwritable
images/courts Unwritable
images/rokquickcart Unwritable
images/sampledata Unwritable
images/stories Unwritable
language Unwritable
language/en-GB Unwritable
language/overrides Unwritable
libraries Unwritable
media Unwritable
modules Unwritable
plugins Unwritable
plugins/akeebasubs Unwritable
plugins/akpayment Unwritable
plugins/authentication Unwritable
plugins/captcha Unwritable
plugins/content Unwritable
plugins/editors Unwritable
plugins/editors-xtd Unwritable
plugins/extension Unwritable
plugins/finder Unwritable
plugins/quickicon Unwritable
plugins/search Unwritable
plugins/system Unwritable
plugins/user Unwritable
templates Unwritable
configuration.php Unwritable
cache (Cache Directory) Writable
administrator/cache (Cache Directory) Writable
/hsphere/local/home/ervale/nathansquashtennis.com/logs (Log directory) Writable
/hsphere/local/home/ervale/nathansquashtennis.com/tmp (Temp directory) Writable

Thursday, 05 April 2012 03:48 CDT

nicholas
In case you missed the link I gave you earlier: https://www.akeebabackup.com/documentation/troubleshooter/abinstallation.html

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Thursday, 05 April 2012 04:46 CDT

user60737
Thanks Nicholas,
Fixed and i now have a good knowlede of how to it all works and how to trouble shoot.
Youre a good teacher.
Regards
Dave

Thursday, 05 April 2012 04:48 CDT

nicholas
You're welcome, Dave! It would sure help if Joomla! for once did take my advice on the matter, accept my patch (or create one of their own) so we'd never have to have this conversation. But since this is unlikely to happen, I am happy I could help with the troubleshooting :)

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Thursday, 05 April 2012 04:56 CDT

user60737
Thanks
Just one other thing the links at the top of the admin page have gone

Thursday, 05 April 2012 04:59 CDT

nicholas
This is a bit more tricky (it is yet another bug in Joomla! I proposed a patch for and it was rejected, only for a half measure to be applied in its stead).

Start by clearing the entries in the jos_session table, where jos_ is the able name prefix for your site. Then clear your browser's cookies and cache, close your browser, reopen it and log back in to your site.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Thursday, 05 April 2012 05:33 CDT

user60737
do i tick all and empty or drop

Thursday, 05 April 2012 05:40 CDT

nicholas
You can select only that table and click on Truncate (NOT Drop - drop deletes the table completely and screws up your site for good)

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Thursday, 05 April 2012 06:03 CDT

user60737
Hi Nicholas
I have done all that and still the same any other ideas?

Thursday, 05 April 2012 06:06 CDT

nicholas
The only other thing I can think of is stuck ACLs. You can try the instructions midway through this page: https://www.akeebabackup.com/documentation/troubleshooter/abbrokesite.html

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Thursday, 05 April 2012 06:35 CDT

user60737
I have no special row but when creating the new row special i get this error
Error

SQL query: Edit

INSERT INTO `ervale_nathansquashtennis`.`vs8dv_viewlevels` (
`id` ,
`title` ,
`ordering` ,
`rules`
)
VALUES (
'3', 'Special', '2', '6,3,8'
)

MySQL said: Documentation
#1062 - Duplicate entry '3' for key 1

Thursday, 05 April 2012 06:55 CDT

user60737
forget that i was in the wrong place itseems that verythingis in place

Thursday, 05 April 2012 07:04 CDT

user60737
I have tried everything any other ideas or links
Regards
dave

Thursday, 05 April 2012 07:21 CDT

nicholas
It seems that this is a Joomla! 2.5.4 bug. If you agree, I can make this ticket private and you can send me some information which will allow me to debug this directly on your site. I've spent the last 8 hours of my life answering posts of people with the same problem as you. Even though it is not related to my software, I'd like all the help I can get to replicate, identify and solve it. Let's just say that I don't expect a swift resolution from Joomla! itself, especially since this is a problem which can't be easily reproduced (it never happened when people were testing the pre-release Joomla! 2.5.4 packages).

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Thursday, 05 April 2012 17:04 CDT

user60737
Hi Nicholas,
Yes by all means, i am very impressed with your software and agree this is a Joomla bug,i have an up to date backup but i want to learn about these problems and bugs.
I am in Australia so we are on the opposite sides of the world.
You can make the ticket private when youre ready.
Regards
Dave

Thursday, 05 April 2012 18:35 CDT

user60737
I am building a new site on localhost xampp and have updated all and all is okay.

Friday, 06 April 2012 03:45 CDT

nicholas
The Joomla! bug is now well known and will be fixed in a new Joomla! release. There is nothing for me to do at this point. If you read the link I posted, you'll see how it's triggered: you have to give the public group administrator login information. When you do that, hell breaks loose with 2.5.4. I am just waiting for 2.5.5 like you guys :)

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Friday, 06 April 2012 04:14 CDT

user60737
were have you posted it

Friday, 06 April 2012 04:38 CDT

nicholas
On this reply to this thread, it's the first and only link (yellowish text = link)

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Friday, 06 April 2012 05:16 CDT

user60737
Thanks Nicholas for your help i know this is frustrating getting tickets that are not your problem.
For your and thers information i found this link
http://forum.joomla.org/viewtopic.php?f=624&t=707494&p=2780986#p2780986
it says
Finally, a solution that worked for me: I replaced the controller.php with the version from 2.5.3 and also replacing line 30 of helper.php (path: administrator/includes) from
if (!$user->authorise('core.login.admin')) {
to
if ($user->get('guest')) {

I just changed the controller.php not line 30 in helper.php as the code snippet was different than in my helper.php.
This worked for me.
Regards
Dave

Friday, 06 April 2012 05:18 CDT

nicholas
Even though that workaround works, it is the equivalent of ripping out the front door of your house and replacing it with drapes because the lock doesn't work very well. I wouldn't recommend it for anything other than a temporary, insecure measure.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Friday, 06 April 2012 05:24 CDT

user60737
Thanks i will upgrade when it comes out

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