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Admin Tools

#11790 admin tools and compjoom comments

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by nicholas on Monday, 02 April 2012 08:02 CDT

Monday, 02 April 2012 02:43 CDT

luaihd
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? yes
Have I searched the tickets before posting? yes
Have I read the documentation before posting (which pages?)? yes
Joomla! version: 1.5.26
PHP version: 5.2.17
MySQL version: 5.0.41-community-log
Host: ixwebhosting
Admin Tools version: Admin Tools Professional 2.2.2

Description of my issue: installed Compojoom Comments and there is a conflict with admin tools .. when i enable the admin tools plugin the comments stop working .. when i disable it .. it back working .. compojoom says admin tools write something in my template that makes the comments stop working.. how i can fix that plz?

Monday, 02 April 2012 02:54 CDT

nicholas
Go to Admin Tools, Web Application Firewall, Configure WAF and set the CSRFShield option to None. Click on Save. That should do the trick.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Monday, 02 April 2012 03:03 CDT

luaihd
nop it did not work the problem still exists :(

Monday, 02 April 2012 03:05 CDT

nicholas
Go to Admin Tools, Web Application Firewall, Security Exceptions Log and look at the latest log record. Can you please paste the Reason and Referer columns here?

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Monday, 02 April 2012 03:08 CDT

luaihd
No security exceptions found.

i re installed admintools again and the same problem still :(

Monday, 02 April 2012 03:10 CDT

nicholas
I made this ticket private so that only us can see its contents.

Please provide the following information:
- URL to your site
- Super Administrator username/password
- A URL to a page where I can see the comments form in the front-end
Please allow up to 24 hours for me to log in to your site and debug this issue. Usually it takes much less than that.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Monday, 02 April 2012 03:11 CDT

luaihd
maybe this will help : what happened with compojoomcomment support :

Look at the source code. You have things like this:

you see it? id="ommentform" name="ommentform" - the original templates don't have ommetform??? This is a modified template.


Ok, found the problem! Go to your backend -> plugin manager -> find the admin tools plugin -> disable it and the comments will work!

Your admin tools is configured so that it overrides the output of your site and it replaces joomla with empty space. Because of this the id and name of the form were broken and the js + css were not properly applied.

Reconfigure admin tools and you should be good to go!

Cheers,
Daniel
Edited by nicholas on 2012-04-02 07:55 CDT

Monday, 02 April 2012 03:56 CDT

nicholas
OK, that helps. Go to Admin Tools, Web Application Firewall, Configure WAF, find the "Remove all instances of Joomla from the output" option and disable it. Please read our documentation; I strongly advise you not to enable that option on the majority of sites in there.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Monday, 02 April 2012 04:02 CDT

luaihd
it works fine now

thank u a lot and ill work with ur advise :)
Edited by luaihd on 2012-04-02 04:06 CDT

Monday, 02 April 2012 04:03 CDT

nicholas
You're welcome!

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Monday, 02 April 2012 04:06 CDT

luaihd
plz can u remove the links and passwords and make the ticket public that other users can see it and it may help them :)

Monday, 02 April 2012 08:02 CDT

nicholas
Post edited and made public to facilitate future searches. Thank you!

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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