Support

Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? No
Have I searched the tickets before posting? No
Have I read the documentation before posting (which pages?)? No
Joomla! version: (unknown)2.5.3
PHP version: (unknown)5.2.17
MySQL version: (unknown)5.1+
Host: (optional, but it helps us help you)
Admin Tools version: (unknown)latest one

Description of my issue:
Hi there,

We are using cloudflare to make site faster. But when login to back-end, whoever or wherever, the ip is fixed and from cloudflare. When there is an attack or some one make a mistake, then admintools bans this ip, and no one can access back-end.

Since cloudflare support a module that can return real IP, you can find here:
http://extensions.joomla.org/extensions/site-management/content-networking/16320
can you add this function in next release so that admintools will get the real IP?

Cheers,
F6admin

Hi Nicholas,

We have already setting the page rules of cloudflare for 24 hours. And it still not working. (you can see the setting in attachment.)

After reading documentation and check http header. We found cloudflare put real user ip in CF-Connecting-IP, maybe admintools does not detect this one?

reference: http://support.cloudflare.com/kb/top-frequently-asked-questions/why-do-my-traffic-or-visitor-logs-look-different

Any suggestion?

Cheers,
F6admin