Support

Admin Tools

#11736 IP whitelist for frontend

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by nicholas on Wednesday, 28 March 2012 07:02 CDT

Wednesday, 28 March 2012 05:23 CDT

klox7
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: latest
Admin Tools version: latest

Description of my issue:

Hello,

I can't find this feature so I'm asking if it is possible to add IP to whitelist for frontend (not just admin)? I have a situation where client just doesn't remember his password and after 3 failed logins (I treat failed logins as security exceptions) the site locks him down.

Or is there any workaround for this?

Regards

Wednesday, 28 March 2012 07:02 CDT

nicholas
As I've written in the documentation, adding an IP to the whitelist essentially disables all Admin Tools protections, including the IP automatic block, throughout your site (back- and front-end) for that specific IP. All you have to do is add the IP to the whitelist.

Note: You may have to delete old automatic IP block entries and old exception log entries of that IP address in order to unblock your user.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!