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Admin Tools

#11700 did not receive discount

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by nicholas on Monday, 26 March 2012 00:46 CDT

user972
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? No
Have I searched the tickets before posting? No
Have I read the documentation before posting (which pages?)? No
Joomla! version: (unknown)
PHP version: (unknown)
MySQL version: (unknown)
Host: (optional, but it helps us help you)
Admin Tools version: (unknown)

Description of my issue:
I subscribed to both akeeba back-up then admin tools but did not get the discount that was in your offer, pasted below. I was charged 20 euro for the admin tools subscription, instead of 10 as advertised:
Special Offers for subscribers

As a valued subscriber, we are entitled to two special offers.

There is a 25% discount off Akeeba Backup Professional if you subscribe to it within 30 days of your ATPRO registration. Just purchase an AKEEBAPRO subscription and our system will automatically apply the discount.

PLease advise if i have rread incorrectly and credit if i am correct.
best wishes
Paul Joseph Neilson

nicholas
Akeeba Staff
Manager
Sorry about that. PayPal took a long time to send the confirmation of your first subscription's (AKEEBAPRO) payment. Therefore, when you bought the ATPRO subscription, our system hadn't activated your AKEEBAPRO subscription and thought you didn't qualify for the discount. I have manually adjusted the duration of your ATPRO subscription to two years, in order to compensate for the price difference.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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