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Admin Tools

#11653 Error Msg During Admin Tools Pro Update

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by nicholas on Wednesday, 21 March 2012 10:40 CDT

user60591
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes. "Clean cache", "Setting up Download ID"
Joomla! version: 2.5.3
PHP version: 5.2.17
MySQL version: 5.1.61-community-log
Host: Bluehost
Admin Tools version: 2.2.1

Description of my issue:
I have Akeeba Backup Professional, my download ID is correctly placed. I also cleaned mu cache with Akeeba's tool. On Joomla's main control panel I get a message that Akeeba Admin Tools Pro (and Akeeba Backup is having the same error msg as well) has updates pending. In the Extension Manager Update page states that AdmintoolsPro can be updated to 2.2.2. I clicked on update and failed with the attached error. The strange thing is that in the Admin Tools Professional 2.2.1 page states that the extension is up to date.

What to do?
Thxs

nicholas
Akeeba Staff
Manager
Please follow these instructions: https://www.akeebabackup.com/instructions/1436-admin-tools-download-id.html

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

user60591
Thanks ! It was a bit confusing to see the "You have the latest version" button and still have to click it. But it worked just fine.

:)

nicholas
Akeeba Staff
Manager
The update information is cached for up to 24 hours. Normally, if you just let it sit there, it will pick up the new release within 6-24 hours.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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