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Admin Tools

#11586 Site is down! After upgrading from admin tool 2.2.0 to 2.2.1

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by nicholas on Friday, 16 March 2012 11:20 CDT

kiroge
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? yes
Have I searched the tickets before posting? yes
Have I read the documentation before posting (which pages?)? yes
Joomla! version: 1.5.25
PHP version: (unknown)
MySQL version: (unknown)
Host: (optional, but it helps us help you)
Admin Tools version: (unknown)admin 2.2.1

Description of my issue:

After upgrading from 2.2.0 to 2.2.1 I got this error below and my website is accessable now! is down please help ASAP

JInstaller::install: SQL Error. DB function failed with error number 2006
MySQL server has gone away SQL=CREATE TABLE IF NOT EXISTS `jos_admintools_ipblock` ( `id` bigint(20) unsigned NOT NULL AUTO_INCREMENT, `ip` VARCHAR(255), `description` VARCHAR(255), UNIQUE KEY `id` (`id`) ) DEFAULT COLLATE utf8_general_ci CHARSET=utf8;
SQL =

CREATE TABLE IF NOT EXISTS `jos_admintools_ipblock` (
`id` bigint(20) unsigned NOT NULL AUTO_INCREMENT,
`ip` VARCHAR(255),
`description` VARCHAR(255),
UNIQUE KEY `id` (`id`)
) DEFAULT COLLATE utf8_general_ci CHARSET=utf8;

Component Install: SQL error or missing or unreadable SQL file. DB function failed with error number 2006
MySQL server has gone away SQL=CREATE TABLE IF NOT EXISTS `jos_admintools_ipblock` ( `id` bigint(20) unsigned NOT NULL AUTO_INCREMENT, `ip` VARCHAR(255), `description` VARCHAR(255), UNIQUE KEY `id` (`id`) ) DEFAULT COLLATE utf8_general_ci CHARSET=utf8;
SQL =

CREATE TABLE IF NOT EXISTS `jos_admintools_ipblock` (
`id` bigint(20) unsigned NOT NULL AUTO_INCREMENT,
`ip` VARCHAR(255),
`description` VARCHAR(255),
UNIQUE KEY `id` (`id`)
) DEFAULT COLLATE utf8_general_ci CHARSET=utf8;

Error Loading ModulesMySQL server has gone away SQL=SELECT id, title, module, position, content, showtitle, control, params FROM jos_modules AS m LEFT JOIN jos_modules_menu AS mm ON mm.moduleid = m.id WHERE m.published = 1 AND m.access <= 2 AND m.client_id = 1 ORDER BY position, ordering


nicholas
Akeeba Staff
Manager
Please read our release announcement, under the "Installing / updating Admin Tools brought your site down" header. After following that procedure, please use our manual installation instructions to install Admin Tools on your site.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

kiroge
Hi Nicholas,

I followed all instructions and I was able to uninstall and then manually install. The problem is sorted! However, do I need to do manually install on each update? As I use to update before different version with no errors.

nicholas
Akeeba Staff
Manager
No, you should be able to use Live Update from within the component to upgrade to future versions, as it essentially does the same steps as the manual installation.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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