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#11572 My http://feeds.feedburner.com/website is blocked by AT Pro

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
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Admin Tools version
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Latest post by nicholas on Saturday, 17 March 2012 04:48 CDT

user41123
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? No
Have I searched the tickets before posting? No
Have I read the documentation before posting (which pages?)? No
Joomla! version: 1.5.25
PHP version: (unknown)
MySQL version: (unknown)
Host: (optional, but it helps us help you)
Admin Tools version: (unknown)

Description of my issue: Feedburner page blocked

Hi Nicholas,

It seems that my feedburnerpage is blocked ( http://feeds.feedburner.com/website )
Right now I have a white page with lot of messages from Admintools Pro. Any suggestions how to solve this? I cannot ping the url so I don't which IP-adress I have to unblock in AT Pro.
For your info, I uses feedburner for several months without this block but I migrated yesterday form Joomla 1.5.25 to 2.5.3

Hope you can help me.

Greetings, Paul



nicholas
Akeeba Staff
Manager
Feedburner's IP address seems to be 74.125.79.118. Go to Admin Tools, Web Application Firewall, Security Exceptions Log and search for this IP. Do you have any records matching? If so, what is the Reason stated? If not, what is the URL to your feed configured in FeedBurner? Can you access it from a browser?

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

user41123
Hi Nicholas,

I checked it out in the logs but the IP-adress doesn't match any records. I tried to reach my feedburnerpage with three different browsers and had the same white page with the errors staring with the well know sentence "Are you happy now".

But guess what, I just tried it again and the errors are gone and I can reach the feedburnerpage again. So I'm totally confused now.
This is the url: http://feeds.feedburner.com/audioreviewnl Maybe this url has another IP-adress?

Greetings, Paul

nicholas
Akeeba Staff
Manager
Paul, I need the URL which FeedBurner reads the feed from. That is, I need the feed URL of your site which FeedBurner is tracking.

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

user41123
Hi Nicholas,

This is the url of the original feed in the settings of feedburner: http://www.audioreview.nl/index.php?format=feed&type=rss

nicholas
Akeeba Staff
Manager
Please try turning off the Bad Behaviour integration in your Admin Tools' Configure WAF page

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

user41123
Ok, I try that and wait what happens when the next article is published.

Thanks!

user41123
Hi Nicholas,

Meanwhile I've published several articles without any issues with Feedburner.
So the problem is solved and I close the ticket.

Thanks as always for your great support and I hope to meet you in person, next month on the Joomla Days 2012 in The Netherlands.

Have a nice weekend,

Paul

nicholas
Akeeba Staff
Manager
You're welcome, Paul! I am glad it's all working properly now. I will be attending J! Day Netherlands, so we'll meet for sure!

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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