Support

Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? No
Have I searched the tickets before posting? No
Have I read the documentation before posting (which pages?)? No
Joomla! version: (1.7)
PHP version: (unknown)
MySQL version: (unknown)
Host: (optional, but it helps us help you)
Admin Tools version: (unknown)

120309 19:00:03] --- System Information ---
[120309 19:00:03] PHP Version :5.3.3
[120309 19:00:03] OS Version :Linux
[120309 19:00:03] DB Version :5.0.95
[120309 19:00:03] Web Server :Apache
[120309 19:00:03] PHP Interface :apache2handler
[120309 19:00:03] Joomla! version :1.7.0
[120309 19:00:03] Mozilla/5.0 (Windows NT 6.1; WOW64; rv:10.0.2) Gecko/20100101 Firefox/10.0.2
[120309 19:00:03] Safe mode :0
[120309 19:00:03] Display errors :

Description of my issue: I've purchased Admin Tools Pro. I've installed the package using extension manager. It reports that it's installed successfully. There is no evidence of Admin Tools under components, module manager or plugin manager.

What do you suggest?

Since I've downloaded the package and have tried to install it several times, where can I find instructions for a manual install. The package seems to have 2 folders - frontend, backend, - & an xml file, but I'm not sure where to place them.

Thanks,

ewhitecap

I've been using the extension manager - as mentioned in the original post. I've downloaded the package (English UK) several times and have installed it several times. It says it installed successfully, but there is no evidence that it installed.

I'd love to share with you my superadmin credentials so you could try for yourself.

Thanks,

ewhitecap

My bad. Got the correct file. Duh.

Thanks!