Support

Admin Tools

#11360 admin tools 2.2 upgrade

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by on Monday, 16 April 2012 18:00 CDT

Saturday, 03 March 2012 12:25 CST

esteve
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? yes
Have I searched the tickets before posting? yes
Have I read the documentation before posting (which pages?)? No
Joomla! version: 1.7
PHP version: (unknown)
MySQL version: (unknown)
Host: (optional, but it helps us help you)
Admin Tools version: (unknown)

Description of my issue:

Hello,
as subscriber, i received today an automatic email for an upgrade for admintools 2.2
I have a joomla 1.7 version. can i upgrade or admintools 2.2 is not compatible with my joomla ?
I am not sure of what i can do because of my bad english...
thank you
pierre

Saturday, 03 March 2012 12:30 CST

nicholas
Hello Pierre,

I have not sent any email to anyone. The email was sent to you because you have activated the Admin Tools Update Check plugin on your site. No, it's not a good idea to upgrade to Admin Tools 2.2.0 if you have a Joomla! 1.7 site. I'd recommend updating to Joomla! 2.5.1 as soon as possible and then update to Admin Tools 2.2.0.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Saturday, 03 March 2012 12:33 CST

esteve
Thank you for your prompt answer..

I know that it was an automatic email ! No problem

pierre

Saturday, 03 March 2012 12:33 CST

nicholas
You're welcome!

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Saturday, 17 March 2012 01:30 CDT

esteve
Hello

We get the same problem today with the liveupdate link ( > 2.2.1 ) in the automatic email.

An error occurs.

to install the update we must use the normal procedure with extension manager and then it works. If we use your link no success !

thank you

Saturday, 17 March 2012 04:45 CDT

nicholas
You need to follow these instructions first.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Saturday, 17 March 2012 06:17 CDT

esteve
Hello,

Already done.
It is not a great problem because we installed the update with extension manager without problem.

I would like just to let you know that the link in the email makes an error message..

thank you

Saturday, 17 March 2012 06:19 CDT

nicholas
What is the exact error message you receive? I assumed that the error you received is one of the typical JInstaller / JFolder errors which mean that your Download ID is incorrect or you have another issue which is solved by following the instructions in the link I gave you.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Saturday, 17 March 2012 06:22 CDT

esteve
I will send you the message at the next update if its occurs again !
Thank you !

Saturday, 17 March 2012 06:24 CDT

nicholas
You're welcome!

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Monday, 16 April 2012 18:00 CDT

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
Edited by on 2012-04-16 18:00 CDT

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