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Admin Tools

#11353 cannot uninstall sh404sef and JCrawler quit working

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by nicholas on Friday, 02 March 2012 17:15 CST

Friday, 02 March 2012 16:58 CST

user47250
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? yes
Have I searched the tickets before posting? yes
Have I read the documentation before posting (which pages?)? yes
Joomla! version: (2.5.1)
PHP version: (5.2.17)
MySQL version: (5.1.56)
Host: (HostGator)
Admin Tools version: (2.2.0)

Description of my issue: After upgrading Admin Tools Pro I cannot uninstall sh404sef and JCrawler quit working?

Friday, 02 March 2012 17:15 CST

nicholas
Unless you also did something else after upgrading Admin Tools Pro, the cause and effect you mention seems completely unrelated.

Let's take one thing at a time. Admin Tools does not modify in any way the Joomla! extensions installer. As a result, not being able to uninstall sh404SEF is unrelated to Admin Tools. I'd look for permissions issues in the filesystem.

As far as JCrawler is concerned, "quit working" is a little too vague. I am not sitting in front of your computer, I don't know the URL of your site and I don't have access to your security exceptions log. If you see an entry in the security exceptions log, what is the reason mentioned? If there is no entry in the security exception log, please try the .htaccess maker's troubleshooting instructions (if you're using the .htaccess maker). If this doesn't help or had not previously used the .htaccess maker, the problem is unrelated to Admin Tools.

Please help me help you. If you just tell me that something doesn't work, I have no idea where to start. Guessing is not my strong point :)

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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