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Admin Tools

#11166 Error Messages when updating Admin Tools from Email Link

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by nicholas on Monday, 20 February 2012 05:42 CST

user7713
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: 2.5.1
PHP version: 5.3.9
MySQL version: 5.1.56
Host: Rochen
Admin Tools version: SVN783

Description of my issue:

I had setup Admin Tools to email me when updates where available, but each time I click on the link, or when I try to upgrade manually direct from the site, I receive the following error message:

Folder::files: Path is not a folder
ERRORNOTFINDJOOMLAXMLSETUPFILE
Invalid package type. The update can not proceed.

Incidentally, my download ID is stored in the Parameters part of the component.

Any ideas?

nicholas
Akeeba Staff
Manager
You have a wrong Download ID. Please follow these instructions to the letter. Please, do NOT skip any step, even if it looks redundant (it's not!).

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

user7713
Nicholas,

Many thanks for your very prompt response, and I apologise for not finding that out for myself by searching through previous public support tickets. I genuinely couldn't find an answer. It worked perfectly.

Best wishes and thanks again.

Bill

nicholas
Akeeba Staff
Manager
You're welcome, Bill! It's hard to spot the information in the ocean of ticket replies. That's why I made that instructions page, it helps me give you an answer very quickly without having to retype the instructions from scratch :)

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

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