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Admin Tools

#10944 mp3browser Not working with Admin tools

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by nicholas on Friday, 03 February 2012 01:27 CST

Thursday, 02 February 2012 15:35 CST

dmg.support
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: 1.5.25
PHP version: (unknown)
MySQL version: (unknown)
Host: www.aqproductions.com
Admin Tools version: 2.2.a3

Description of my issue:
I am using mp3browser to play demos on my site and since I have installed AdminTools Pro, this feature as stopped working. I have check the .htaccess and WAF and connont find anything to determine what might be blocking it.

Thursday, 02 February 2012 15:57 CST

nicholas
Hi,

Please follow our troubleshooting instructions to solve this issue. If this doesn't work, please send me an affected URL so that I can help you further.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Thursday, 02 February 2012 16:14 CST

dmg.support
Used Firebug to determine blocking, no luck?

Link to page: http://aqproductions.com/background-music

Thursday, 02 February 2012 16:17 CST

nicholas
I can see that the URL is being blocked by the Web Application Firewall, not the .htaccess Maker. In this case, please go to Admin Tools, Web Application Firewall, Security Exceptions Log and look for entries where the referer is http://aqproductions.com/background-music. Now take a look at the Reason column. What does it read?

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Thursday, 02 February 2012 16:21 CST

dmg.support
oh sorry, I had GeoBlock on. Now you should be able to get to the link

Thursday, 02 February 2012 16:23 CST

nicholas
I can't get to the link. My IP is blocked. Can you please unblock it? Thanks!

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Thursday, 02 February 2012 16:25 CST

dmg.support
unblocked

Thursday, 02 February 2012 16:32 CST

nicholas
Go to .htaccess Maker, set "Protect against common file injection attacks" to No, click on "Save and create .htaccess". This should do the trick.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Thursday, 02 February 2012 17:58 CST

dmg.support
thanks, that worked

Friday, 03 February 2012 01:27 CST

nicholas
You're welcome!

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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