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Admin Tools

#10186 Site down after update!!

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by nicholas on Monday, 02 January 2012 16:38 CST

Monday, 02 January 2012 13:20 CST

clampi
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? YES
Have I searched the forum before posting? YES
Have I read the documentation before posting (which pages?)? YES
Joomla! version: 1.7.3
PHP version: 5.2.17
MySQL version: (unknown)
Host: (optional, but it helps us help you)
Admin Tools version: updating to latest


Description of my issue:

I used the updated funktion, and the site became unavailable with this message:

Warning: fopen(/home/teglvyse/public_html/administrator/components/com_admintools/assets/geoip/GeoIP.dat) [function.fopen]: failed to open stream: No such file or directory in /home/teglvyse/public_html/administrator/components/com_admintools/helpers/geoip.php on line 343
Can not open /home/teglvyse/public_html/administrator/components/com_admintools/assets/geoip/GeoIP.dat

Do you have a quick fix??? Please helt.
See www.teglverk.no

Claes

Monday, 02 January 2012 14:04 CST

nicholas
Let's try the easiest workaround.

1. Rename the file plugins/system/admintools.php (Joomla! 1.5) or plugins/system/admintools/admintools.php (Joomla! 1.6 or later) to admintools.php.bak so as to disable the Admin Tools system plugin which throws this error message.
2. Download the Admin Tools Professional 2.2.a1 ZIP package from https://www.akeebabackup.com/latest
3. Go to your site's back-end (it's accessible now) and install the ZIP package from Extensions, Install/Uninstall (Joomla! 1.5) or Extensions, Manage Extensions (Joomla! 1.6 or later)

If this still doesn't help, you can download the latest GeoIP.dat file from http://geolite.maxmind.com/download/geoip/database/GeoLiteCountry/GeoIP.dat.gz then extract it. You should now have a GeoIP.dat file (note the capitalization of the file name, it's important). Upload it using FTP to administrator/components/com_admintools/assets/geoip/GeoIP.dat

If all else fails, a quick workaround is:

1. Rename the file plugins/system/admintools.php (Joomla! 1.5) or plugins/system/admintools/admintools.php (Joomla! 1.6 or later) to admintools.php.bak so as to disable the Admin Tools system plugin which throws this error message.
2. Go to your site's back-end, Components, Admin Tools, Web Application Firewall, GeoBlock and disable GeoBlocking.
3. Rename the admintools.bak.php file back to admintools.php

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Monday, 02 January 2012 14:17 CST

clampi
Thank you! It worked. You saved my day,
Claes

Monday, 02 January 2012 16:38 CST

nicholas
You're welcome!

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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