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Admin Tools

#10132 Could not download Joomla! update information

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by frdt on Wednesday, 07 December 2011 03:40 CST

frdt
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? No
Have I searched the forum before posting? No
Have I read the documentation before posting (which pages?)? No
Joomla! version: (unknown)
PHP version: (1.6.4)
MySQL version: (last mysql version on ubuntu 10.04 LTS)
Host: (optional, but it helps us help you)
Admin Tools version: (2.1.13)


Description of my issue:

On this site I have in admin tools the following message in joomla core : unknow and on the right of the pannel the following : Could not download Joomla! update information. Please visit http://www.joomla.org/download.html to make sure that you have the latest version installed on your site.

When I go to the menu "joomla core" I get : Could not download Joomla! update information. Please visit http://www.joomla.org/download.html to make sure that you have the latest version installed on your site.

Your version:


thx for your advise

nicholas
Akeeba Staff
Manager
This simply means that your server can not connect to JoomlaCode.org (Joomla!'s official repository) to download the update information. Please read the "What do I need to setup on my server to allow Admin Tools to download the update information and upgrade packages?" section of our Joomla! update documentation page for further information regarding what you have to do.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

frdt
Thanks

I know this and have 20 sites on the same server ..For all them update was enable and correctly applied. For only one site I had this issue (same basic configuration as the other site)I have updated using manual process. Now in admin tools the correct last version appear..

I don't know what's appenend ..

Thankx again for your great job with your tools

fr

nicholas
Akeeba Staff
Manager
Ah, I think I know what happened. If I'm not terribly mistaken, JoomlaCode.org goes down for 1 minute every 4th minute of each hour (0:04, 1:04, etc). If you happen to try to fetch the update during that time, the JoomlaCode.org server doesn't respond and Admin Tools thinks that your server blocks the connection to JoomlaCode.org. However, after 6 or more hours, the update cache of Admin Tools is busted and it retries to connect. This time it succeeds and you can do the upgrade.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

frdt
thx

for me all is solved

fr

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