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Admin Tools

#10115 Getting old version update emails

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Latest post by nicholas on Monday, 05 December 2011 13:08 CST

Thursday, 24 November 2011 08:48 CST

user20478

Hello, I just updated my Admin Tools Pro from v2.1.11 to 2.1.13, and I got an email saying that a new version is available (v2.1.12). I logged on to the backend and it says I do, in fact, have the latest version (2.1.13), so there must be a bug somewhere.. any ideas?

Regards,

Thursday, 24 November 2011 08:58 CST

nicholas
Click on the "up to date" button and click on Refresh update information. This should stop sending you emails. If this persists, please double check the URL on the link of the email and if it's really from that site let me know.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Thursday, 24 November 2011 09:22 CST

user20478
Alright, thanks. I have clicked refresh now. How often does it check for a new update?

I would like to add that I have updated to 2.1.12 on other sites before updating to 2.1.13, and on those sites I am not getting an email telling me to upgrade to 2.1.12. Only on this site where I went from 2.1.11 -> 2.1.13.

Thursday, 24 November 2011 09:25 CST

nicholas
It only checks once every 6 hours. However, the email is sent only once every 24 hours. I guess you'll know if the workaround worked by tomorrow, about the same time as now :)

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Thursday, 24 November 2011 09:39 CST

user20478
This is really odd. I just received another email. First one was at 3:34 PM, and this one was at 4:35 PM (1 minute ago).

Hello,

We are emailing you to inform you that there is an updated version of Admin Tools which can be installed on your site, wooooo. The details of the new version are:
Version: 2.1.12
Release date: 2011-11-23
Stability: Stable

If you want to install this version on your site, please click the following link. It will automatically log you in to your site and run Admin Tools' Live Update. Please remember that the link is valid only for 24 hours since this email was sent to you. If the URL is not a link, simply copy & paste it to your browser.

Update link: ..... etc. etc.


What to do now?

Regards,

Thursday, 24 November 2011 10:28 CST

nicholas
Is this coming from the same site? I mean, the URL (which you, of course, redacted from what you pasted) is it from the same domain as the previous email? If it is, just disable the "System - Admin Tools Update Email" plugin. This disables all those emails.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Thursday, 24 November 2011 10:47 CST

user20478
Yes, the emails are coming from the same site. I'd rather not disable it because I really like that feature, just 1-click update straight from my email instead of having to log in to the backend to check etc. :(

Any idea what's wrong with it? Should I downgrade to 2.1.12 and then go back up to 2.1.13 or something?

Thursday, 24 November 2011 10:52 CST

nicholas
Maybe we can try something less drastic. Try uninstalling those two plugins and reinstall Admin Tools 2.1.13.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Monday, 05 December 2011 12:54 CST

user20478
Hey, terribly sorry for not updating earlier, been out of office for quite some time!

Just wanted to let you know that the emails stopped coming after the second email, but I have no idea why though. I never had time to uninstall / reinstall, so it just stopped by itself I guess :)

Anyway, problem solved! Thanks for the help :)

Monday, 05 December 2011 12:56 CST

nicholas
Most likely that was a stuck update cache which, finally, got cleared :)

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Monday, 05 December 2011 13:01 CST

user20478
Oh one more thing I've had on my mind regarding email notifications..

I have a couple of installations on www.mysite.com/subsite and www.mysite.com/subsite2 etc. etc., and I have admin tools installed on all of 'em, but the emails sent out only state www.mysite.com, not /subsite, so it's difficult for me to know which site it is. Do you know how to fix this? If that's not possible, will you implement the feature in the future? :)

Thanks in advance,
humdum

Monday, 05 December 2011 13:03 CST

nicholas
The site name mentioned in the update email is the one you have set up in your site's Global Configuration. Obviously, I can not "guess" if you have one site and many sub-sites in subdirectories with the same name and you'd like them to be reported with a different name. You have two options:
1. Change the site's name in Global Configuration for each site in the subdirectories
2. Pay attention to the update URL to see if there is a subdirectory mentioned in the URL before the /administrator part.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Monday, 05 December 2011 13:07 CST

user20478
I thought the site name mentioned in the emails (mostly talking about security exceptions email which does not have a link in it) were the root directory of the site, which is set up in the .htaccess maker :)

Thanks for clearing that up!

Monday, 05 December 2011 13:08 CST

nicholas
You're welcome!

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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