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Admin Tools

#10081 Internal Server error

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
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Latest post by nicholas on Monday, 31 October 2011 03:40 CDT

Sunday, 30 October 2011 18:35 CDT

user49542
Mandatory information about my setup:
HI,
I've read the troubleshooter guide but i can't solve my problem.
I have the last joomla version, last admin tools version, and last php version.
After using admin tools for a little time, i clicked on clean temp directory and repair and optimize tabels. I thought it was harmless. Now my website is 100% down. Please help me, i will give you all my passwords. It's very important...

Sunday, 30 October 2011 18:35 CDT

user49542
the website is
www.secondocircolomatera.it/portale

Sunday, 30 October 2011 18:52 CDT

user49542
php version 5.2.17

Monday, 31 October 2011 03:40 CDT

nicholas
Hi!

I visited your site and I don't see any problems now? Furthermore, there is nothing in Clean Temp Directory and/or Optimize And Repair DB Tables which could break your site. The only problems which could happen are:
- Exceeding the MySQL query limit during optimisation of your database tables. In this case you just have to wait for an hour for the quota to be reset. This is a server-imposed limitation, not a bug in Admin Tools.
- When cleaning the temp directory, we try to remove a bunch of files, then stop, reload the page and continue doing that until all of the files and directories in there are gone. Essentially, we are accessing the URL many times in a row. Some hosts have firewall software which sees that and assumes it is an attack on your site. This could cause your IP to be blocked. In this case, just contact your host to unblock you.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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