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Admin Tools

#10058 Admin tools may be throwing an error page for other component

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by nicholas on Thursday, 27 October 2011 04:16 CDT

Tuesday, 11 October 2011 22:22 CDT

user23119
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the forum before posting? Yes
Have I read the documentation before posting (which pages?)? No
Joomla! version: (1.5.23)
PHP version: (unknown)
MySQL version: (unknown)
Host: (optional, but it helps us help you)
Admin Tools version: (2.1.10)


Description of my issue:
Hi, I have the Contact Enhanced Component running two forms on my website. They have been working up until I updated Admin tools pro. One of them is working but the other is not and when you submit the form it sends the user to a 403 error page.
I have been in contact with the developer of Contact Enhanced and he believes it may be an issue with Admin Tools Pro.
I can PM a URL and Login details if needed. Thank you

Wednesday, 12 October 2011 01:26 CDT

nicholas
The 403 by itself doesn't tell much. It just tell us that Admin Tools Professional has reasons to believe that this is a malicious request and blocked. Go to your site's back-end, Components, Admin Tools, Web Application Firewall, Security Exceptions Log and find the line which displays the relevant error. What does it say in the "Reason" column?

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Thursday, 13 October 2011 19:38 CDT

user23119
Hi Nicholas,
The reason says XSSShield.
Cheers

Friday, 14 October 2011 01:02 CDT

nicholas
For now you'll have to go to Admin Tools, Web Application Firewall, Configure WAF and disable the XSSShield feature. I am going to publish a new release very soon which allows you to setup per-component exceptions so that XSSShield doesn't apply on specific request parameters which are giving it trouble.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Friday, 14 October 2011 06:41 CDT

user23119
Thanks Nicholas, That did the trick. Look forward to the new version in the near future. As always you provide a great support service with your extensions. Thanks!!

Saturday, 15 October 2011 03:54 CDT

nicholas
You're welcome! I'll try to get the next version out starting next week :)

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Thursday, 27 October 2011 03:57 CDT

alexwalker
Nicholas is this why I get a 404 - An error has occurred when trying to access the latest version of Xmap 2.1 from the back end ?

Thursday, 27 October 2011 04:16 CDT

nicholas
Hi Alex,

No, Admin Tools' protection does not apply to the back-end of the site.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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