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Admin Tools for WordPress

#38486 website hacked with Japanese keyword

Posted in ‘Admin Tools for WordPress’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

WordPress version
6.1.1
PHP version
8
Admin Tools version
1.6

Latest post by tampe125 on Friday, 10 February 2023 05:13 CST

okkhalid

Please look at the bottom of this page (under Support Policy Summary) for our support policy summary, containing important information regarding our working hours and our support policy. Thank you!

 

Hello, I need help, we had our site secured with admintools, but someone hacked it and now all search results shows in Japness. 

 

how we can clean and fix the site.

 

tampe125
Akeeba Staff

Hello,

please take a look at this guide, it will give you some useful information: https://www.akeeba.com/documentation/walkthroughs/unhacking-your-site-index-html.html

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

okkhalid

Hi the link is not working.

 

Also, we created a very strong .htacess file on the root. but they were able to upload and change the robot.txt content.

tampe125
Akeeba Staff

Here it is the new link: https://www.akeeba.com/documentation/walkthroughs/unhacking-your-site.html

Sorry for the delayed answer, but we found a bug in how the documentation is produced, so we had to fix it first and then publish the guide again.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!